Privacy Policy

**mystqi.com** ("we," "us," or "our") is committed to protecting your personal information. This policy explains how we collect, use, share, and safeguard the information you provide when accessing or purchasing traditional Chinese cultural bracelets, incense burners, and related products on our website (**https://mystqi.com**). Please read this document carefully.  

1. Information We Collect
1. Information You Provide  
   - **Order Details**: Name, shipping address, email, phone number, and payment information (processed securely via Google Pay/Apple Pay/credit card gateways; we do not store your card numbers or passwords).  
   - **Account Information** (if registered): Username and password (encrypted).  
   - **Communications**: Content submitted via email, contact forms, or customer service tools.  

2. Automatically Collected Information 
   - **Device & Browsing Data**: IP address, device type, browser version, pages visited, and session duration (collected via cookies and similar technologies to optimize site performance).  
   - **Geolocation**: Approximate location (derived from IP address for tax calculation and shipping estimates).  

2. How We Use Your Information**  
Your information is used solely for:  
- Processing orders, shipping, and post-sales support (e.g., tracking, returns).  
- Sending order confirmations, shipping updates, and service notifications via email/SMS.  
- Responding to inquiries or complaints.  
- Analyzing website traffic and user behavior to improve products/services.  
- Preventing fraud and securing accounts.  

3. Information Sharing & Disclosure
We share information only in the following cases:  
- **Logistics Partners** (e.g., EMS, DHL, USPS): Name, address, and phone number for delivery.  
- **Payment Processors** (e.g., Shopifypayment, PayPal, Stripe): To complete transactions; we do not access full card details.  
- **Legal Compliance**: To fulfill lawful requests from judicial or government authorities.  
- **Business Transfers**: In case of mergers/acquisitions, we will notify you of data transfers.  

**We do not sell your personal information to third-party marketers.**  

4. Cookies & Tracking Technologies
- **Purpose**: Remembering cart items, analyzing preferences, and optimizing ads (e.g., Google Analytics).  
- **Management**: You may disable cookies via browser settings, but this may affect site functionality (e.g., login status).  

 

5. Data Storage & Security
- **Storage Locations**: Data is stored on servers in Mainland China/Hong Kong/[Other Regions] (e.g., Alibaba Cloud, AWS) with encryption and access controls.  
- **Retention Period**: Order data is retained as required by law (e.g., tax obligations); account data is retained until deletion requested.  

6. Your Rights 
You have the right to:  
- Access, correct, or delete your personal information (some data may be retained for legal compliance).  
- Opt out of marketing communications (via unsubscribe links or contacting us).  
- Delete your account (pending completion of active orders).  

7. Children’s Privacy
Our services are not intended for users under 13 (or the legal age in your jurisdiction). We will promptly delete any inadvertently collected children’s data.  

8. Policy Updates
Updates will be posted prominently on our website. Material changes may be communicated via email.  

**mystqi.com – Preserving Eastern Aesthetics, Protecting Your Trust**  

**Notes**:  
1. Update third-party names based on actual tools used (e.g., email providers, CRM systems).  
2. For EU users, clarify GDPR compliance (e.g., Data Protection Officer contact, cross-border transfer mechanisms).  
3. Consider adding a liability disclaimer (e.g., limitations for data breaches due to force majeure).